Frequently Asked Questions (FAQs)

The frequency of treatment depends on the severity of the condition. As a form of therapy, it is usually advised to come 2-3 times a week until the obvious symptoms are resolved, but the duration of treatment is often difficult to predict without understanding the whole picture that each patient presents. Since our bodies react differently due to age, lifestyle and genetics, one patient may improve faster than another. It is important not to miss appointments in order to maintain continuity and to be committed to achieving your best health.

Please contact your insurance company to verify coverage for acupuncture. Benefits may vary according to your policy.

Kim Nguyen, L.Ac. is a participating provider of:

  • CareFirst BlueCross BlueShield, BCBS Federal PPO, BCBS National Capital Area, BCBS of Virginia

In some cases, insurance will cover acupuncture for out of network services. If you would like to submit to your insurance for processing, we can provide you with a superbill.

Although you may see her name listed in the directory, Kim is no longer in-network with Cigna Healthcare (effective 2/13) or United Healthcare (effective 5/16).

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Invoices are printed upon request and can be done in batches after several visits or individually. Let our office know if you need the diagnosis or procedure code included in the statement.

Generally it is safe as long as you take each of them at different times of the day. It is advised to take them with water, approximately 30 minutes before or an hour after eating to increase absorption. If you have a sensitive digestive system, it is best to take herbs after eating.

Acupuncture is safe and effective for women suffering from morning sickness, fatigue, migraines, physical discomfort and other ailments. Kim Nguyen, L.Ac. is unable to help with breech pregnancy and labor induction at this time.

We ask that you provide 24 hours notice for cancellation of an appointment. Failure to do so may result in a $70.00 fee for case review as well as acupuncture treatments. You will not be able to make future appointments through the online scheduling system if your balance has not been paid. The only exceptions are a visit to the emergency room, inclement weather and death of a loved one. We value your time at each visit and will be happy to assist you in rescheduling. In most situations, acupuncture can help relieve symptoms if you are feeling under the weather. We encourage you to utilize our services before calling to cancel your appointment.

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